Job retention services are supports that help people keep their jobs and meet their career goals. Supports are based on each person's needs. They may be offered on or off the job site. The supports can be provided by employment program staff, peers, co-workers, family, or friends. Peer support groups and job clubs provide an opportunity to discuss workplace issues in a meaningful way. Other services include disclosure counseling (privacy issue); assistance with workplace accommodations; recognizing success; help with making job modifications; and problem-solving in relation to housing or medical concerns that may interfere with work. Depending on the person, support might include a weekly phone call with a staff person, meeting a friend at a coffee shop, or getting help arranging childcare or other practical needs.

Pre-vocational training activities prepare people for employment before they go to work. You can learn about where to find a job, how to write a resume, how to present yourself in an interview, and how to develop job leads. Training can also focus on teaching skills that can be applied to any job, such as how to get to work on time, following instructions, how to speak to a supervisor, and ‘dressing for success’. Job skills such as filing, answering telephones, and using computers are also offered as pre-vocational training activities. Sometimes pre-vocational training includes trying-out a specific job on a short-term basis or following an employee on a job when they go about their duties. These opportunities help people learn more about the skills and requirements of a job.